User research
The better we understand the intent and behaviour of the user, the better we can create a solution. Methods that I use to understand the user:
- User interview
- Quantitative survey
- Cart Sorting
- Persona workshop
- Experience mapping
- User journey mapping
Interaction design
Based on the user insights and the business case I design a solution, build it as a prototype, and test it. Methods that I use to fill in all the details:
- Ideation workshop
- Competitor analysis
- Concept development
- Heuristic analysis
- Usability testing
- Prototyping
- Wireframing
- User flows
- Mock-ups